Refund Policy
Your satisfaction is our priority. Here's everything you need to know about our transparent refund process.
Full Refund
No premium features used
90% Refund
Premium features used
7 Days
Processing time
Our Refund Policy
Transparent, fair, and customer-focused
Refund Conditions
100% Refund Eligible
- No premium features accessed
- No documents downloaded
- Request within 7 days of purchase
- Technical issues on our end
90% Refund (40% Deduction)
- Downloaded premium content
- Used AI-powered features
- Accessed premium templates
- Generated premium documents
Note: The 40% deduction covers the value of premium services already consumed.
No Refund Cases
- Refund requests after 7 days of purchase
- Violation of terms of service
- Fraudulent or abusive usage patterns
Processing Timeline
Request Submitted
Review within 24 hours
Processing
3-5 business days
Completed
Credited to original payment method
Payment Gateway Policy
Refunds are processed through our secure payment gateways (Razorpay/Stripe). While we process refunds within 7 working days, the time for funds to reflect in your account may vary depending on your bank or financial institution (typically 3-10 business days).
How to Request a Refund
Required Information:
- • Transaction ID or Receipt
- • Account email address
- • Reason for refund request
- • Purchase date
Contact Methods:
- • Email: [email protected]
- • In-app support chat
- • Customer support portal
Need Help with Your Refund?
Our customer support team is here to help you through the refund process. We're committed to resolving your concerns quickly and fairly.
For refunds, you can also email [email protected]
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